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Digital marketing acronyms cheat sheet

  • Writer: Christian Aldred
    Christian Aldred
  • Apr 25
  • 3 min read

ADVERTISING METRICS

Acronym

Full Term

Description

Formula / Details

ROAS

Return on Ad Spend

Measures how much revenue is earned for each dollar spent on advertising

Revenue ÷ Ad Spend

CPA

Cost Per Acquisition

Average cost to acquire a customer or conversion

Ad Spend ÷ Conversions

CPC

Cost Per Click

Cost incurred for each click on an ad

Ad Spend ÷ Clicks

CPM

Cost Per Mille

Cost per 1,000 ad impressions

(Ad Spend ÷ Impressions) × 1,000

CTR

Click-Through Rate

Percentage of ad impressions that result in a click

(Clicks ÷ Impressions) × 100

CPL

Cost Per Lead

Cost to generate one qualified lead

Ad Spend ÷ Leads

CPI

Cost Per Install

Cost to acquire one app install

Ad Spend ÷ Installs

CPCV

Cost Per Completed View

Cost when a video ad is watched to completion

Ad Spend ÷ Completed Views

CPV

Cost Per View

Cost for each video view, even if not completed

Ad Spend ÷ Views

PERFORMANCE & OPTIMIZATION

Acronym

Full Term

Description

CRO

Conversion Rate Optimization

Process of improving the percentage of website visitors who complete a desired action

CR

Conversion Rate

Percentage of visitors who convert

LTV / CLV

Lifetime Value / Customer Lifetime Value

Total projected revenue from a customer over their relationship with your brand

AOV

Average Order Value

Average transaction amount

CAC

Customer Acquisition Cost

Average cost to acquire a paying customer

KPI

Key Performance Indicator

Core metric used to measure success against specific objectives

UX

User Experience

The quality of interactions a user has with your website, product, or service

UI

User Interface

Visual and interactive elements of a product or website that users engage with

WEB, ANALYTICS & SEO

Acronym

Full Term

Description

GA4

Google Analytics 4

Latest version of Google's web analytics platform

GTM

Google Tag Manager

Tool to manage and deploy marketing tags without editing code

UTM

Urchin Tracking Module

Tracking parameters added to URLs for analytics purposes

SEO

Search Engine Optimization

Process of improving rankings in organic (non-paid) search results

SEM

Search Engine Marketing

Includes both SEO and paid advertising in search engines

SERP

Search Engine Results Page

The page of results shown after a query is entered into a search engine

CONTENT & FUNNEL STRATEGY

Acronym

Full Term

Description

TOFU

Top of Funnel

Awareness stage of the buyer journey; content focuses on visibility and education

MOFU

Middle of Funnel

Consideration stage; content nurtures interest and builds trust

BOFU

Bottom of Funnel

Decision stage; content is aimed at driving action (sales, demos, signups)

CTA

Call to Action

A prompt that encourages the user to take action (e.g., “Buy Now”, “Get a Quote”)

CMS

Content Management System

Platform to manage digital content (e.g., WordPress, Wix, Shopify)

ESP

Email Service Provider

Software used to send and manage email campaigns (e.g., Mailchimp, ConvertKit)

SALES, LEADS & BUSINESS STRATEGY

Acronym

Full Term

Description

B2B

Business to Business

Business selling products or services to other businesses

B2C

Business to Consumer

Business selling directly to consumers

MQL

Marketing Qualified Lead

A lead that has shown interest and matches your target audience

SQL

Sales Qualified Lead

A lead that has been vetted and is ready for a sales call or pitch

ABM

Account-Based Marketing

B2B strategy that targets specific companies with personalized marketing

SaaS

Software as a Service

Software hosted in the cloud and sold via subscription model

GOOGLE ADS PLATFORM-SPECIFIC

Acronym

Full Term

Description

LSA

Local Services Ads

Ads for local service providers, pay-per-lead model

PMax

Performance Max

Automated campaign type that runs across all Google channels

DSA

Dynamic Search Ads

Auto-generated ads using your website content

RSA

Responsive Search Ads

Flexible ad format that tests multiple headline/description combinations to find the best performer


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